Pertanyaan yang sering diajukan
Pendaftaran dan verifikasi
Perubahan dan pemulihan data personal
- I forgot my PIN-code. How can I restore it?
- How can I change the e-mail address given at registration?
- How can I change my phone number?
- How can I change leverage?
- I lost my code word. How can I recover it?
- I cannot get a sms when changing confirmation method. What can I do?
- How can I recover my Personal area password?
- How can I change my confirmation method?
- How can I change my name given at registration?
- How can I recover my trading password?
- Where can I check the status of my request?
- Bagaimana caranya agar saya bisa deposit dan menarik dana dari akun trading saya?
- I made a deposit to my account via a credit/debit card. How can I withdraw funds from my account now?
- Bagaimana caranya mentransfer uang antar akun FBS milik saya?
- How long does it take to process a deposit/withdrawal request?
- Bisakah saya deposit menggunakan mata uang lokal?
- Bagaimanakah tingkat Margin Call dan Stop Out?
- What happens if an account is not used for a long time?
- How can I calculate one point value?
- How can I calculate the required funds (margin) to open an order?
- When can I trade?
- What trading strategies are allowed at FBS?
- What kind of order execution is used at FBS?
Terminal transaksi MetaTrader 4
- For how long can I keep my position open?
- Bagaimana jika di sudut kanan bawah bertuliskan "Invalid account"?
- What is the time zone of MetaTrader?
- Kenapa tombol “New Order” tidak aktif?
- How to connect to the trading terminal?
- Kenapa order saya bisa tertutup, padahal saya tidak menyentuhnya sama sekali?
- Can I use Trailing Stop when trading at FBS?
- Where can I download MetaTrader 4?
- What can I do if I think that my order was closed incorrectly?
- Where can I get MetaTrader 4 user guide?
- Bagaimana caranya saya bisa melihat keseluruhan sejarah trading saya?
- How to change the language of my MetaTrader 4?
- Bagaimana menampilkan semua simbol?
- There is an error message in the chart window saying “Waiting for update”. What can I do?
- Apa yang harus dilakukan untuk bisa menampilkan kedua harga (Bid dan Ask) pada grafik?
- Order execution is slow. What can I do?
- Kenapa tombol “Sell” dan “Buy” tidak aktif?
- What price is shown on the chart in MetaTrader 4?
- Bagaimana jika di sudut kanan bawah bertuliskan "tidak ada koneksi"?
- How to open / close an order (position)?
- The order was closed at Stop Loss level but there was no such price on the chart! What’s wrong?
- How can I open a representative office of FBS in my city?
- How can I attract clients?
- I am already a client of FBS. Can I become a partner?
- How is Partner's commission paid?
- Can I register my partner account as an individual / a legal entity?
- Should I trade on Forex myself in order to become a FBS partner?
- How can I register a client in my Partner group?
- How much does FBS partner earn?
- I do not see my client on the list of me referrals in my Personal area. What is wrong?
- What tools for attracting clients are available for me?
- Where can I find statistics on my attracted clients?
- Can I pay Rebate to my clients?
- How will I know that the client was registered via my referral link?
- Apakah keuntungan dari program Kemitraan FBS?
- How can I withdraw my Partner's commission?
- How can I transfer funds to my clients' accounts?
- Why was my Partner's commission not credited?
- What is FBS partner program?
- Where can I get my referral link?
- I don't have a website. Can I become a FBS partner?
- How can I become a FBS partner? Is there any fee for signing up?